Privacy Policy

Responsible for the treatment​

Identity​: Bizarbeltz S.L.​​ (also the provider​)

CIF/NIF: B01589134

Postal address: C/ Ramis i Ramis, 8 BJ-B - 07760 Ciutadella de Menorca - Illes Balears - Spain

Email​: info@marencalmamenorca.com

Delegate of Data Protection​: **Empresa/Delegado**

Contact DPD: **Empresa/Delegado**

Bizarbeltz S.L.​​, as responsible for the Website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (RGPD) regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and other current regulations on the protection of personal data, and by Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (LSSICE), informs you that you have implemented the measures of necessary security, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered​.

Purpose of the treatment​

Your personal data will only be used for the following purposes:

• Carry out the necessary commercial and administrative procedures with the users of the web.
• Send advertising commercial communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, in case the User has expressly consented to send commercial communications electronically by subscribing the NEWSLETTER.
• Respond to queries and / or provide information required by the User.
• Carry out the provision of services and / or products contracted or subscribed by the User.
• Use your data to contact you, both electronically and non-electronically, to obtain your opinion about the service provided.
• Notify you changes, important developments of the privacy policy, legal notice or cookie policy.
• Analysis of profiles and usability will be carried out.
• The data of clients and / or suppliers will be treated, within the contractual relationship that links them with the person in charge, in compliance with the administrative, fiscal, accounting and working obligations that are necessary under current legislation.

You can revoke your consent at any time by sending a letter with the subject "Low" to the email address indicated in the data of the controller.

According to the LSSICE, Bizarbeltz S.L. does not perform SPAM practices, therefore, it does not send commercial e-mails that have not been previously requested or authorized by the User. Consequently, in all the communications that you will receive from the provider, the user has the possibility of canceling his express consent to receive our communications.

We will not treat your personal data for any other purpose than those described except by legal obligation or judicial requirement.

Conservation of your data

Your data will be kept for the duration of the commercial relationship with us or exercise your right of cancellation or opposition, or limitation to treatment. However, we will keep certain personal identification and traffic data for a maximum period of 2 years in case it is required by the Judges and Courts or to initiate internal actions derived from the improper use of the website.

It will not be subject to decisions based on automated treatments that produce effects on your data.

Legitimation of the treatment

The legal basis for the treatment of the data is your consent granted to carry out the purposes previously described, which will be requested at the time of marking the corresponding box when collecting your data.

Failure to provide the requested personal data or failure to accept this data protection policy means that it is impossible to subscribe, register or receive information about the Provider's products and services.

In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, tax, accounting and labor obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties. . In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, tax, accounting and labor obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties​.

Communications

Any communication sent will be incorporated into the information systems of Bizarbeltz S.L. By accepting these conditions, terms and policies, the User expressly consents to Bizarbeltz S.L. carrying out the following activities and / or actions, unless the User indicates otherwise:

• The sending of commercial and / or promotional communications by any means enabled informing the Users of the activities, services, promotions, advertising, news, offers and other information about the services and products related to the activity.
• In the event that the User has expressly consented to the sending of commercial communications electronically by subscribing the NEWSLETTER, the sending of such communications by electronic means informing the Users of the activities, services, promotions, advertising, news, offers and other information about the services and products of Bizarbeltz S.L. equal or similar to those that were originally the object of contract or interest by the User.
• The conservation of the data during the periods provided in the applicable provisions.

Official communication media

The user is informed that the means enabled by the company to communicate with customers and others affected is the corporate phone, corporate mobile phones and corporate email.

If you send personal information through a means of communication other than those indicated in this section, the COMPANY will be exempt from liability in relation to security measures available to the medium in question.

Recipients of assignments or trasfers

Bizarbeltz S.L.​​ ​does not carry out any assignment or communication of data unless there is a reasonable need to comply with a legal procedure, legal obligation or prior obtaining the user's consent.

Neither will international transfers of your personal data be made without your prior consent, without prejudice to blocking or canceling your account if there may be indications of the commission of a crime by the user. The information provided will only be available to the provider at this time​.

Bizarbeltz S.L.​​ will not transfer the data collected to third parties unless there is a reasonable need to comply with a legal procedure, legal obligation or prior obtaining the user's consent​.

The information that you provide to us both through this website and through the application will be hosted on the servers of​ Bizarbeltz S.L.​​, contracted to the company​ Bizarbeltz S.L.​​ with CIF/NIF B57509739​ and fiscal address at Avda. des Camp Verd, 4, Centre Bit Menorca, 07730 Alaior, Menorca, Illes Balears, Spain. The treatment of the data of said entity is regulated by a contract of charge of the treatment between the provider and said company. In no case will this data processor subcontract services that involve any data processing by third parties without our prior consent​.

Rights of interested persons

As a user-interested, you can request the exercise of the following rights before​ Bizarbeltz S.L.​​ by submitting a letter to the postal address of the heading or by sending an email, indicating as Subject: "LOPD, EXERCISE RIGHTS", and attaching a photocopy of your DNI or any similar means in law, as indicated by law.

Rights​:

• Right of access: allows the interested party to know and obtain information about their personal data submitted to treatment.
• Right of rectification or deletion: it allows to correct errors and modify the data that prove to be inaccurate or incomplete.
• Right of cancellation: allows data that turns out to be inadequate or excessive to be deleted.
• Right of opposition: the right of the interested party to not carry out the processing of their personal data or to cease it.
• Limitation of the treatment: it involves the marking of the personal data kept, with the purpose of limiting its future treatment.
• Portability of the data: facilitation of the data object of treatment to the interested party, so that he can transmit it to another person in charge, without impediments.
• The right not to be subject to automated individual decisions (including the preparation of profiles): the right not to be the subject of a decision based on automated treatment that produces effects or significantly affects.

As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the lawfulness of the treatment carried out before the withdrawal of consent.

You also have the right to submit a claim to the supervisory authority if you believe that your rights may have been violated in relation to the protection of your data (agpd.es).

Additional information

Information that we collect

The data collected by the responsible party are the following:

• Those that users provide through the different services offered on the website.
• Those included in the different forms provided on the website.
• Data collected through "cookies" for the improvement of the browsing experience as reported in the cookies policy.

The refusal to supply the obligatory data will suppose the impossibility to attend the concrete request in question. You state that the information and data you provide us are accurate, current and true. We ask that in case of modification, communicate it immediately so that the information under treatment is updated at all times and does not contain errors.

If you contract the service / purchase the product through our website [LSSI_Web] we will ask you to provide us with information about you, including your name, contact information and information about a credit or debit card.

Through this Privacy Policy we inform you that the photographs that are posted on the web are property of VILLACARS SLU, including those of the minors, in which, in order to obtain these, the prior consent of the parents has been obtained, tutors or legal representatives by signing the forms made for that purpose by the centers in which the children are part. However, the parents, guardians or representatives of the minors, as holders of the exercise of the rights of these, and always previous formal requirement in writing, may indicate the refusal to use the image of the minor; in this case, the image will be shown pixilated.

Social networks

We inform you that​ Bizarbeltz S.L.​​ can have presence in social networks. The treatment of the data that is carried out of the people who become followers in the social networks (and / or carry out any link or connection action through the social networks) of the official pages of​ Bizarbeltz S.L.​​ will be governed by this section, as well as those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user​.

Bizarbeltz S.L.​​ will treat your data with the purpose of correctly managing your presence in the social network, informing you of activities, products or services of the provider, as well as for any other purpose that the regulations of the Social Networks allow.

The publication of contents is prohibited:

• That they are allegedly unlawful by national, community or international regulations or that they carry out activities that are allegedly unlawful or contravene the principles of good faith.
• That threaten the fundamental rights of people, lack of courtesy in the network, annoy or may generate negative opinions in our users or third parties and in general whatever the contents that Bizarbeltz S.L.​​ considers inappropriate.
• And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

Also, Bizarbeltz S.L.​​ reserves the right to withdraw, without notice from the website or the corporate social network, those contents deemed inappropriate.

Communications sent through social networks will be incorporated into a file owned by Bizarbeltz S.L.​​, and may send you information of interest.

You can access more information, as well as consult the companies that are part of Bizarbeltz S.L.​​, through the following link.

In any case, if you send personal information through the social network, Bizarbeltz S.L.​​ will be exempt from liability in relation to the security measures applicable to this platform, the user should if you want to know them, consult the corresponding conditions of the network in question.

Security measures

The information you provide will be treated confidentially. The Provider has adopted all the technical and organizational measures and all the levels of protection necessary to guarantee the security in the treatment of the data and to avoid its alteration, loss, theft, treatment or unauthorized access, according to the state of technology and nature of the stored data. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in the current regulations.

Language

The language applicable to this Privacy Policy is Spanish. Therefore, in case there is any contradiction in any of the versions provided in other languages, the Spanish version will prevail.

Shipping CV

In the event that the user submits his CV through our website, we inform him that the information provided will be treated to make him participant in the selection processes that may exist, carrying out an analysis of the profile of the applicant in order to select the best candidate for the vacancy of the Responsible. We inform you that this is the only official procedure to accept your CV, so CVs submitted by another procedure will not be accepted. In case of any change in the data, please inform us in writing as soon as possible, in order to keep your data properly updated.

The data will be kept for a maximum period of one year, after which the data will be deleted guaranteeing a total respect to confidentiality both in the treatment and in its subsequent destruction. In this sense, after the aforementioned deadline, and if you wish to continue participating in the selection processes of the Responsible, please return your CV.

The data may be processed and / or communicated to the member companies of our group during the time of conservation of their curriculum and for the same purposes previously reported.

Subscription to the blog

In the event that the user subscribes to the blog, we inform you that the information provided will be processed to manage your subscription to the information blog with update notice and that will be kept as long as there is a mutual interest to maintain the end of the treatment. When it is no longer necessary for that purpose, they will be eliminated with adequate security measures to guarantee the pseudonymization of the data or the total destruction of the data. The data will not be communicated to third parties, except legal obligation.

Publication of your testimony

In the event that the user wants to publish their opinion on the web, we inform you that the information provided will be treated to address the proposed suggestions, experiences or opinions regarding the products and / or services to be published on the website and thus be able to help other users. The data will be kept as long as there is a mutual interest to maintain the end of the treatment and when it is no longer necessary for that purpose, it will be suppressed with adequate security measures to guarantee the pseudonymization of the data or total destruction of the data. The witnesses will be published on our website. The only personal data that will be published of the witness will be its name.

Changes in this privacy policy

Bizarbeltz S.L. reserves the right to modify this policy to adapt it to legislative or jurisprudential changes​.

Legislation

For all purposes, the relations between​ Bizarbeltz S.L. and the Users of its telematic services, present on this Website, are subject to the Spanish legislation and jurisdiction to which the parties expressly submit, being competent for the resolution of all disputes arising or related to their use the Courts and Tribunals of the Balearic Islands​ (Spain).

MAR EN CALMA MENORCA, THESE ARE OUR RULES

Thank you for hiring our services. We love having you on board. But please, before you leave, check our conditions and rules. They are few and basic, but they are important to us.

What are our conditions?

Our tours and boat trips are respectful of the environment and one of our objectives is to preserve and conserve the biodiversity of our beloved island. That's why we're asking for a little cooperation:

• During the excursion, it is not allowed to pick up stones, shells, sand and marine debris because doing so has a brutal impact on the ecosystem of our beaches and coasts.
• If during our voyage you discover plastics, garbage or other contaminating components, please pick them up and help keep the island clean and free of waste.
• If you suffer from any illness, disease or reduced mobility, you must inform us before you leave. It is your responsibility to avoid any unforeseen events at sea. And if you are pregnant, please inform us so that we can take this into account during the excursion.

Booking condition

• If weather and sea conditions are unsuitable to do the excursion, we will try to arrange a new date/time with the client, subject to availability. The decision of cancellation due to weather conditions will be taken by the skipper, taking into account the safety and enjoyment of the client. Sometimes bad sea conditions and the client has contracted an excursion in a certain point of the island and has no availability to change for another day, we will look for the alternative to make the excursion in another point of the island where the sea conditions are optimal, without the right to reimbursement of the activity. If there is no option to perform the activity due to bad conditions along the Menorcan coast or for other reasons we will proceed to reimbursement.
  The client, on his part, may request the modification of the date of the excursion, time or name of the passengers always in writing (via email or mobile messages) at least 10 days before the excursion. The acceptance of the change of date and time will always be subject to availability.

• The client, on the other hand, can request the modification of the date of the excursion, time or name of the passengers always in writing (through e-mail or mobile messages) at least 10 days before the excursion. The acceptance of the change of date and time will always be subject to availability.

Cancellations

• In the event of having to cancel the reservation, please contact us as soon as possible by phone or email.
• If the cancellation is made within 7 calendar days prior to the date of the excursion or activity, no refund will be made.
• For all other cancellations before 7 calendar days prior to the date of the activity, the full amount will be refunded minus the administration costs (5€).
• The refund will be made through the same form of payment as the reservation.

What happens if the cancellation is made by us?

As it is an outdoor activity and depends on the weather conditions, it may happen that the state of the sea and the temperatures or the wind are not suitable to carry out the excursion normally and comfortably. In this case, the cancellation or continuity of the activity will always be a decision and according to the criteria of the captain, given his professionalism.

It should also be noted that sometimes the weather is not what we would like most, there may be some wind or cloudiness, but provided that such conditions do not prevent the development of the activity normally, will not be in any case reason for cancellation.

Other circumstances or unforeseen events such as saturation at one of the resting points, beaches or coves, may modify the planned route, at the discretion of the skipper.

It is important to note that the excursion may be cancelled at the last minute for weather reasons, or even sometimes during the excursion if there are changes in the weather or the sea conditions worsen. Under no circumstances will any additional costs such as travel to the departure point of the excursion, incurred by the customer, be refunded. In the case of cancellation, as far as possible, we will try to find a new date and time for the excursion.

On our boats

• No footwear is allowed on the boat. You should go barefoot to facilitate the getting in and out of the water.
• One piece of luggage, backpack or bag, per person, is allowed. It is recommended to take only the essentials such as a towel, sunscreen and other cleaning and personal items. It is necessary to ask us if you want to carry other types of items on the boat, such as snorkel goggles, flippers, etc.
• The use of mattresses, floats and other floating items is strictly prohibited except for buoyancy and child safety devices.

Private excursions (Exclusive)

There is no minimum age restriction to participate in our excursions and activities.

Characteristics of the itinerary

• Our excursions have an average duration of 3h30 hours, in the morning or afternoon, including 2 stops to enjoy a swim or any other water activity such as snorkelling and/or stand up paddle.
• The design of the itinerary is made according to the preferences of the clients, as long as the weather conditions, sea state and occupation level of the destinations (beaches and coves) and security allow it.